Privacy policy

Last updated: April 1, 2026

This Privacy Policy describes how Strawberry Relief™ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from strawberryrelief.com (the "Site") or otherwise communicate with us (collectively, the "Services").

1. Personal Information We Collect

We collect certain information to provide and improve our Services. This includes:

  • Contact Information: Name, shipping address, billing address, phone number, and email address.

  • Order Information: Items purchased, payment information (processed securely via Shopify), and transaction history.

  • Device Information: IP address, browser type, and time zone to help us detect potential risks and fraud.

  • Customer Support: Information provided during communications with our support team.

2. How We Use Your Personal Information

We use your information to fulfill our contract with you and provide our Services, including:

  • Order Fulfillment: Processing payments, arranging for shipping (via USPS), and providing invoices/order confirmations.

  • Customer Support: Responding to your inquiries and resolving issues.

  • Security: Screening orders for potential risk or fraud.

  • Marketing: Providing you with information or advertising relating to our products (only if you have opted in).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Service Providers: We share information with shipping carriers (USPS) and payment processors to complete your transactions.

  • Compliance: We may disclose information to comply with applicable laws and regulations or to protect our rights.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by visiting:

5. Your Rights

Depending on where you live (e.g., EEA or California), you may have the right to access the personal information we hold about you, to port it to a new service, or to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at support@strawberryrelief.com.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@strawberryrelief.com